Senior VMO Operations Specialist – Project Hire

Role Overview

• Manage the end-to-end vendor demand requests, ensuring the requests align to approved vendor request process and follows TWDC policies.
• Align vendor services scope and pricing to ensure alignment to technology strategy, including validation of business terms and financial terms are accurately reflected in contractual agreement.
• Manage transition from contract to delivery operations, working with business stakeholders on onboarding process, including but not limited to transition to delivery teams, financial operations setup, initiation and management of security, privacy and compliance requirements.
• Ensure contracts repository is accurate and up to date.
• Track and manage renewals and termination, working with Legal and where applicable, Sourcing.
• Support entitlement and consumption reporting and risk management.

Requirements

• Minimum of 5+ years of experience in vendor management, procurement, or operations
• Experience supporting vendor operations, procurement, technology operations, PMO, or similar functions
• Proven ability to influence stakeholders and experience in evaluating business and commercial terms
• Strong organizational skills with the ability to manage high-volume requests, prioritize tasks, and ensure timely follow-through
• Proficiency with workflow and reporting tools (e.g., Airtable, Smartsheet, Power BI, or comparable systems)
• Excellent written and verbal communication skills, with the ability to clearly explain processes and requirements to stakeholders
• Ability to maintain accurate documentation and ensure audit-ready data completeness
• Highly effective at collaboration and interaction with technology teams, corporate business units, segments, finance, and sourcing, including senior leadership
• Demonstrated ability to employ critical thinking to manage issues to optimize delivery.

Benefits

• A bonus and/or long-term incentive units may be provided as part of the compensation package
• full range of medical, financial, and/or other benefits, dependent on the level and position offered