Key skills
Communication
About this role
Role Overview
- If you’re the kind of Case Manager who lights up when guiding patients through challenging wound journeys — someone who leads with empathy, clarity, and genuine care — you may be exactly who we’re looking for.
- At NIVA Health, we’re expanding our team with professionals who bring heart, curiosity, professionalism, and a true passion for patient wellbeing.
- Here, every interaction matters. Our work centers around one mission: helping people heal. We meet patients where they are, support them through complex or chronic wound concerns, and make sure they feel seen, heard, and supported every step of the way.
- In this role, you become the steady presence connecting patients, families, and clinical teams — ensuring their care feels coordinated, informed, and deeply human.
- You’ll be stepping into a culture that celebrates the way we work together just as much as the work we do. Our Core Values — Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity — guide how we show up for our patients and for each other. If those values resonate with you, and you’re excited to bring compassion and clarity to those who need it most, you’ll find a meaningful home with NIVA Health.
Requirements
- A Bachelor’s degree in Nursing, Social Work, Healthcare Management, or a related field (Master’s degree preferred).
- 2–4 years of hands-on experience in care coordination or case management, ideally with wound-care or chronic-care patients.
- An active RN license required for nursing professionals. CCM certification or eligibility is a plus.
Skills That Make You Stand Out
- Have strong experience with EMR/case-management software, a good grasp of healthcare and insurance systems, and the ability to work effectively with multidisciplinary teams.
- Strong communication skills, excellent organization, and the ability to keep things running smoothly.
- A patient-first mindset, driven by integrity, empathy, and problem-solving.
Benefits
- Why You’ll Love Being Part of NIVA HealthAt NIVA Health, you’ll join a team that truly cares — about our patients and each other. Our work is guided every day by our Core Values: Teamwork, Resilience, Open-Mindedness, Ownership, and Positivity. These aren’t just words to us; they shape how we show up, support one another, and deliver meaningful, patient-centered care.
When you step into this role, you become part of a mission-driven team committed to helping more people heal and ensuring every patient receives thoughtful, compassionate support.