Define and execute the multi-year product strategy for the Residential Portal
Manage and mentor a team of Product Managers and/or Product Owners
Own roadmap prioritization and delivery execution
Drive adoption, engagement, and connected asset growth
Embed AI, data, and intelligent insights into the user experience
Identify opportunities for digital services and monetization
Translate strategy into actionable roadmaps and measurable outcomes
Define and track KPIs tied to activation, engagement, retention, and feature usage
Use data and customer insights to continuously refine and optimize the platform
Ensure scalable, secure, and reliable architecture in partnership with engineering
Leverage device data to create actionable insights and predictive capabilities
Partner with data teams to deliver AI-driven features that improve user value
Establish clear accountability for roadmap execution and KPI delivery

Bachelor’s degree
10 + years of product management experience in IoT, connected devices, and/or digital platforms
Prior experience managing Product Managers or Product Owners
Strong understanding of IoT architecture, device-cloud integration, APIs, and cloud platforms
Experience driving adoption and engagement in digital or connected products
Experience embedding AI and data-driven intelligence into product strategy
Strong residential domain knowledge (HVAC, connected home, or similar systems preferred)
Ability to operate effectively in complex, cross-functional environments

Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance

Senior Manager, Digital Product Management – Residential Connected Services

Key skills