Data Analyst, Sales Operations

Role Overview

• Gather and analyze internal and external sales data to help guide strategic decision making.
• Create basic to sophisticated ad hoc report requests; use insights from data exploration to prepare basic visualizations and PowerPoint reports.
• Download required data and create pre-defined reports on set schedule.
• Support in exploring data files to determine trends and relationships between variables.
• Assist with qualitative strategic projects by conducting independent research and collaborating with internal stakeholders.
• Analyze large datasets, draw valid inferences, and present findings to leaders across the Sales Leadership team.
• Provide input on how critical data and KPIs are addressed in new systems or feature development and build analytics requirements into core systems to ensure comprehensive metrics are supported.
• Identify data patterns and trends, and provide insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Gather operational data from various cross functional stakeholders to examine past business performance.
• Provide documentation and write business requirements to assist with the automation of reporting and data tools.
• Contribute to periodic audits of data within business systems/platforms.
• Work with other reporting teams across the organization to ensure data quality and accuracy.
• Send out reports to stakeholder group and answer basic questions pertaining to the report.
• Communicate with stakeholders to understand data content and business requirements.
• Perform other duties as assigned.
• Comply with all policies and standards.

Requirements

• Bachelor's Degree in Statistics or equivalent experience
• 1-3 years of related experience in data analysis
• Expert knowledge of Microsoft Excel Macros and advanced formulas
• Experience working with disparate data sets, data mining, data/text visualization tools, and creation of dashboards
• Experience working within CRMs specifically SalesForce
• Basic knowledge or interest about apps support procedures, concepts and other technical areas
• Strong oral, written and interpersonal communication skills, must be capable of telling a story that is based on complex data/information to others
• Recommend solutions to improve performance based on analysis
• Must have excellent organizational and time management skills
• Ability and willingness to learn new technologies and methodologies.

Benefits

• Comprehensive medical, dental, and vision benefits
• 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
• Life insurance
• Short/long-term disability coverage
• Paid maternity/paternity leave
• Pet insurance
• Paid time off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.
• Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.