Act as the technical expert for carbon black applications in inks, paints, and coatings
Provide advanced troubleshooting on formulation challenges, including dispersion, flocculation, rheology, gloss, undertone, jetness and filterability
Support customers with grade selection, formulation optimisation and performance improvement
Lead technical discussions with senior customer stakeholders and formulation teams
Define best-practice dispersion techniques and application testing standards
Establish consistent laboratory testing methodologies across application labs
Build structured application datasets enabling faster technical recommendations
Support technical validation during product qualification and scale-up
Lead technical investigation of customer complaints and root cause analysis
Work with manufacturing teams on critical-to-quality parameters and process optimisation
Improve product consistency and strengthen technical credibility with key accounts
Represent the company at industry conferences, technical workshops and customer technology days
Develop technical papers, presentations and knowledge tools supporting the commercial organisation
Establish global technical services processes and KPIs
Support the development of a high-performance technical applications team
Manage application lab investments, budgets and technical priorities

Master’s or PhD in Chemistry, Materials Science, Polymer Science or Chemical Engineering
10+ years of experience in carbon black applications for inks, paints or coatings
Deep expertise in dispersion science, rheology, colour science and application testing
Experience supporting customer formulation development or application labs
Strong understanding of regulatory compliance and product stewardship
Ability to operate in senior customer-facing technical roles
Fluent in German and English
Willingness to travel across Europe

Global Technical Services Manager – Liquid Systems, Carbon Black, Inks & Coatings

About this role