Quality Assurance Assessor

Role Overview

• Audit a variety of valuation reports for risk and quality purposes daily
• Completing the full suite of Real-Time Audit tasks, within defined Service Levels (SLA’s)
• Handle external requests, including queries, amended reports, results and month end reconciliations
• Compile SQP Phase 1 audits for field surveyors, and collating results as directed
• Complete daily submissions reporting to ensure that the wider business is appraised in a timely manner on performance against SLA’s and KPI’s
• Work collaboratively with other teams and the wider business to ensure customer experience

Requirements

• GCSE English Language & Maths Grade C or above (or equivalent)
• Microsoft Suite including Teams, Word, Excel and Powerpoint
• Confident user of the internet (google maps, rightmove etc.)
• Working Knowledge of Corelogic (Surveyhub technology) (Desirable)
• General knowledge of surveying/the role of a surveyor (Desirable)
• Experience working within a Quality-checking/auditor role with responsibilities
• Working in a target driven environment

Benefits

• Flexibility in working hours, sometimes at late notice
• Support for additional duties as required
• Invaluable local knowledge
• Collaborating with other teams and the wider business