Manager, Officials

Role Overview

• Oversee the design, quality assurance, and continuous improvement of officials’ learning products (e-learning modules, clinics, facilitator supports).
• Manage the clinic update lifecycle end-to-end: intake of guidance, instructional design planning, partner review, approvals, publishing, and version control.
• Implement governance for education content.
• Lead the planning and execution of the Officials’ Symposium.
• Coordinate the Open Water Officials School.
• Serve as the primary staff lead for OCRC and related working groups/task teams.
• Provide staff support to officials working groups as required.
• Strengthen volunteer experience by creating clear onboarding resources, role clarity, and efficient meeting practices.
• Coordinate the logistics and compliance for appointed leadership officials at Swimming Canada and international events.
• Lead the Officials Recognition Program, and National Officials Travel Program.
• Lead the process for national meet equivalencies and level 5 applications.
• Lead the implementation and refinement of Swimming Canada’s Officials Certification Pathway.
• Modernize the Officials section of the Swimming Canada website.
• Build and maintain effective relationships with provincial/territorial partners and key officials.

Requirements

• General knowledge of the officiating process/pathways in sport.
• Strong organizational and planning skills, with the ability to manage multiples initiatives at a time, and work comfortably in a deadline driven environment.
• Ability to be a self-starter, independently drive projects and tasks, as well work collaboratively as part of a team.
• Strong interpersonal skills to deal with various audiences, including leading teams of volunteers.
• Strong communication skills, with the ability to escalate and provide status updates on a regular basis.
• Strong verbal and writing skills in English are required, French language skills will be considered a strong asset.
• Ability to build and maintain relationships with internal and external groups.
• Strong in Microsoft Office, including use of SharePoint, Word, Excel, Outlook, and PowerPoint, or similar systems, with the ability to learn and use new systems.
• Currently legally eligible to work in Canada.
• General knowledge of e-learning practices would be considered an asset.
• General knowledge of competitive swimming, or the Canadian sport system would be considered an asset.
• Completion of post-secondary education or equivalent experience would be considered an asset.

Benefits

• Health and dental benefits package as outlined in the Employee Handbook