Liaise with GPO operations to streamline onboarding and rebate payment experience for both the sales teams and our customers
Work with the sales and large practice networks with attending business reviews, supporting the sales coordination with data and analytics, and manage projects for process improvement, communication and innovation
Continuously execute contract alignment improvement processes while supporting ongoing enhancements to the process and technology for integrated business development
Liaise between the GPOconnect team and sales to identify/quantify case trends and improve any potential process gaps
Lead cross functional workstreams to execute integrated growth strategy and tactics
Collaborate with business development associates across Cencora Specialty GPOs to review business and sales data and provide suggested strategic directions to foster faster growth across therapeutic areas
Enhance/develop tools to identify growth and contract pull through opportunities for “House Accounts.”
Analyze, prioritize, and transition ad hoc reporting requests from various data teams
Identify ways to reduce QC time and act as data liaison for current (and future) sales tools and QBR decks
Work in collaboration with upstream and downstream sales and membership to supply market assessments ahead of any new contract launch
Liaise between commercial excellence and sales teams to streamline communication on and upkeep of SalesForce assignments, sales dashboards, and sales campaigns

Requires broad training in fields such as sales, marketing, pharmacy science, or similar vocations generally obtained through completion of a 4-year bachelor's degree program
Normally requires 5+ years' experience in business development, strategic consulting or other analytical work
Experience with an emphasis on operational processes to drive sales is preferred
Healthcare marketing, business development, and account-based sales experience required
MBA or other related graduate-level degree is preferred
Experience in building and maintaining customer profiles
Demonstrated experience acting as strategic thought partner to teams
Experience working in a highly matrixed environment and standing out as a successful collaborator
Demonstrated ability to organize and lead complex projects across multiple teams
Ability to analyze and improve sales processes and tools, to include proposals
Experience in analyzing buyer behaviors to capitalize on selling opportunities
Experience in developing effective metrics for sales operations success
Customer contracting and compliance requirements a plus
Customer procurement strategy experience a plus
Proven track record in a role with monthly and quarterly demand generation and revenue targets
Proficient with computer solutions like Salesforce, SmartSheet, and Microsoft Suite
Advanced skills and training with demonstrated competency in Microsoft Excel.

Health insurance
Dental care
Vision care
Comprehensive suite of benefits for physical, emotional, financial, and social wellness
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Professional development resources
Training programs
Opportunities to participate in mentorship programs and volunteer activities

Sales Operations Manager

Key skills