Senior Director, People

Role Overview

• Run the day-to-day operations of the People team, ensuring consistent execution across all people priorities and functions
• Partner with the COO to translate business strategy into people priorities, including workforce planning, organizational design, and capability building aligned to 2026+ strategic goals
• Anticipate organizational needs 6-12 months ahead, proactively designing people solutions that support business growth, margin expansion, and operational scaling
• Drive data-informed decision-making across the people function, leveraging analytics to measure effectiveness and identify improvement opportunities
• Ensure compliance with employment law, benefits regulations, and people requirements across multi-state operations, and oversee employee relations matters
• Lead and optimize People processes, policies, and workflows across the entire employee lifecycle—ensuring onboarding, role transitions, life events, and offboarding are executed professionally
• Oversee employee benefits strategy and programs, ensuring competitiveness, cost-effectiveness, and excellent employee experience, while ensuring the team executes leave administration and life events seamlessly
• Oversee payroll, tax compliance, and contractor management operations
• Optimize People systems and technology infrastructure (HRIS, ATS, analytics tools) to support efficient operations
• Oversee technical infrastructure for recruiting, People operations, provider credentialing and licensing, and compensation management
• Implement and manage core people programs including performance management, manager enablement, and talent assessment
• Execute talent development initiatives including upskilling programs, leadership development, and succession planning
• Drive large-scale people initiatives that affect the entire company, ensuring seamless execution and measurable outcomes
• Maintain a culture of continuous learning, innovation, and operational excellence
• Lead and develop a high-performing People team across talent acquisition, People operations, and People experience
• Provide guidance, feedback, and mentorship to foster team growth and operational effectiveness
• Establish clear goals, priorities, and accountability across the function to ensure consistent delivery

Requirements

• 10+ years of progressive People leadership experience, with 3+ years leading people operations in high-growth, venture-backed startups or fast-paced environments
• Proven track record running and optimizing people operations in organizations of between 200-1,000 employees
• Strong operational expertise managing benefits administration, compliance, HRIS implementation, and multi-state people operations
• Demonstrated success designing and implementing people programs that directly support business objectives and measurable outcomes (e.g., retention, productivity, cost management)
• Deep expertise with HRIS platforms (e.g., UKG, Workday, BambooHR), ATS systems, and people analytics tools
• Solid understanding of employment law, compliance requirements, benefits regulations, and risk mitigation as a multi-state employer
• Ability to collect, analyze, and present people data to make sound, data-driven decisions
• Demonstrated ability to execute consistently and effectively—comfortable ensuring team delivery while also jumping into hands-on work
• Digital health industry experience is a plus but not required.

Benefits

• Competitive salary
• Equity eligibility