Manager, Product Management – Maternity Cover

Role Overview

• Contribute to product strategy evolution based on data analysis, market trends and market feedback
• Support go to market planning and seek common vision of it by working with European market teams
• Own product readiness activities, such as passing product review process and driving resolution of product implementation defects when necessary
• Collaborate with multiple cross-functional teams to ensure their alignment with product plans, objectives, and delivery timelines
• Lead the migration project from a legacy API to a new API for Europe region: Acting as the main point of contact for technical and project-related questions. Coordinating the migration pipeline. Managing progress tracking tools
• Educate teams on using the tokenisation and authentication payment products, be a subject expert and an advocate of these solutions in the European Region
• Review product performance, functionality and maintain and execute European product backlog intake process to drive continuous improvements and enhancements: o Collect feedback from markets and other teams and establish prioritization via regular calls o Present and justify new product features.
• Track product backlog, releases and changes and make timely communication to all regional stakeholders
• Lead Compliance program by establishing new cross-functional processes
• Communicating product updates and operational alerts to regional teams to ensure timely awareness and alignment.
• Engaging with customers to resolve technical issues, including bug fixes and guidance on best practices for API usage.

Requirements

• Product management knowledge, with significant experience working on product and proposition launches in multiple markets
• Good understanding of how payments work, deep understanding of ecommerce checkout landscape, competition, and leading alternative payment solutions
• Keen interest in the changing payments landscape, new technologies with a focus on excellent customer experience
• Experience in gathering and translating customer feedback into actions to advance products and go-to-market strategies
• Ability to understand and follow closely technical specifications, data definitions, API design, fast learner
• Strong communications and interpersonal skills with ability to abstract complex technical terms to all level of stakeholders
• Ability to create great customer facing documentation
• Ability to build strong relationship skills with internal stakeholders and external partners
• Experience creating and delivering presentations and communications for various audiences
• Detail oriented and able to keep cross-functional projects moving against deadlines
• Entrepreneurial spirit that can bring new ideas and wants to make an impact
• Advanced university degree required, preferred in business/finance/engineering/mathematics

Benefits

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.