About this role

Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
Actively champion a positive team culture by sharing ideas, feedback, and concerns
Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations
Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals
Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up
Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives

Must be 18 years or older
2-3 years of retail experience with a preference for candidates with prior store leadership roles
Flexibility in the work schedule, including nights, weekends, holidays and extended hours
Ability to move merchandise with appropriate equipment to and from backroom and sales floor
Ability to place and arrange items on all shelves and racks
Ability to climb and descend ladders while carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to be on your feet for a minimum of 8 hours per shift

Team Lead, Operations

Key skills