Instructional Designer

Role Overview

• Conduct lesson analysis: Using the program/content analysis, develop the lesson analysis to gather the relevant information and materials needed to identify the lesson-specific goals.
• Effectively interview and collaborate with assigned subject matter experts to identify required information.
• Research available, relevant resource materials that provide information about jobs/tasks/competencies.
• Facilitate/coordinate meetings: Facilitate individual and group meetings and interactions.
• Onboard SMEs and contribute to kick-off meeting.
• Prepare meeting agenda and facilitate meeting flow.
• Ask appropriate questions to drive the conversation forward.
• Document and share meeting minutes, outputs, and action items.
• Design and develop training curriculums and materials: Determine learning objectives.
• Prepare a detailed content outline of the training design.
• Design the learning materials and media.
• Develop and participate in “pilot” of new training programs.
• Finalize and implement learning materials and media.
• Support facilitators/instructors and obtain feedback on the effectiveness of training design.

Requirements

• Proven application of current adult learning theories and practices within training materials.
• Certificate in adult education or 3 years of relevant instructional design experience.
• Willingness to keep current with the latest technologies and learning trends.
• Knowledge and application of various instructional design methodologies and techniques.
• Demonstrated ability to engage learners through creativity.
• Experience developing effective training materials including presentations, facilitator guides, storyboards, eLearning lessons, and simulations.
• Outstanding written and verbal communication skills, paying close attention to detail and accuracy.
• Experience translating in-depth information into an easy to understand, digestible format.
• Demonstrated ability to communicate and collaborate with various peers and leaders across business functions and departments.
• Proven time management skills through effective project management.
• Responds positively to organizational, departmental, and process change.
• Proficiency with eLearning design tools (e.g., Articulate 360, Snagit, Vyond).
• Comfortable working in a fast-paced environment.
• Experience with Learning Management software (e.g., SumTotal, Geo learning) and Knowledge Management software (SharePoint, CRM) is an asset.
• Ability to multi-task and problem solve within a fast paced, high-tech work environment.
• Exceptional customer service and negotiation skills.
• Strong facilitation and presentation skills.
• Proficient in Microsoft Office skills (Word, Excel, and PowerPoint).
• Ability to manage and prioritize multiple projects, deliverables, and competing priorities with a proven record of success.

Benefits

• Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Company-matching pension plan, share ownership program and additional investment options.
• Employee recognition programs, service milestone celebrations, employee discounts and more!
• We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.