Director, Human Resources Business Relations

Role Overview

• Provide HR related advice and coaching to assigned client groups and business leaders (typically ranging from VP to EVP level) on matters related to HR policy or practices, workforce planning, talent management, employee relations, compensation, structures and organizational effectiveness, employee engagement etc.
• Provide overall day-to-day leadership and direction as needed and provide coordinated HR service delivery to their clients.
• Elevate people leadership capabilities by providing advice, support and coaching to senior level people leaders on all people and talent matters (i.e. leadership, team facilitation…etc.).
• Provide counsel and support to senior leaders on work and employee engagement related issues.
• Partner with employee relations on escalations of employee issues and engage with ER&S experts to support complex employee issue resolution.
• Identify people related issues/themes across client groups and address these through recommendations and mitigation strategies to their business leaders.
• Lead annual HR processes for supported client groups (i.e. talent management, Performance Management, Compensation, Engagement Action Planning).
• Participate and in some cases lead on project teams and/or develop and/or implement small and large scale HR projects to the business in partnership with the HR Centers of Expertise.
• Participate in cross-line business HR committees and councils to share best practices, lessons learned and collaborate on initiatives.
• Create and implement talent plans for the business/function supported.

Requirements

• Extensive experience as an HR business partner.
• Post Secondary degree; CHRP is an asset.
• The incumbent must be perceived as a trusted and credible advisor to Executives and Senior HR colleagues.
• Proactively identify people related issues and opportunities and provide targeted HR solutions to address key business priorities.
• Impeccable drive to implement HR strategies and programs for the business drive projects forward.
• Driven to grow talent and improve organizational capabilities.
• Experience providing people leadership to the Senior HR Advisors and Global HR team members within their team.
• Has an entrepreneurial mindset and approaches business issues with creativity and focus on continuous improvement.
• Strong business acumen – understanding the business strategies and plans, external environment, and talent implications.
• Highly proficient in employee relations and conflict resolution.
• Proficient across a breadth of HR disciplines and expertise, and the ability to apply that knowledge to specific needs and opportunities.
• Strong project and change management experience.
• Able to work independently and collaboratively.
• Excellent communication and impact and influencing skills.
• Bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve clients with French and English-speaking needs.

Benefits

• Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Company-matching pension plan, share ownership program and additional investment options.
• Employee recognition programs, service milestone celebrations, employee discounts and more!
• We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.