Key skills
LeadershipTeam LeadershipSales
About this role
Role Overview
- Lead, manage and develop the store's commercial performance.
- Ensure a high standard of customer satisfaction.
- Lead the sales team on a daily basis (briefings, debriefings, individual coaching).
- Support designer-sales consultants in mastering the sales process and achieving their targets.
- Develop less experienced team members through regular, structured follow-up and training.
- Ensure correct application of AvivA sales methods.
- Define and monitor the store's commercial objectives.
- Analyze performance indicators (revenue, conversion rate, average basket, margin…).
- Implement action plans to improve results.
- Contribute directly to commercial performance by taking ownership of selected client projects.
Requirements
- Strong commercial skills and mastery of sales techniques.
- Business-minded and enjoys actively contributing to the performance of a profit center.
- Puts customer satisfaction at the heart of their actions and makes it a priority.
- Enjoys working in a team, uniting and supporting others toward success.
- Has a good sense for space planning and interior fit-out products.
- Driven by performance and thrives on challenge.
- Has at least 2 years' commercial experience, ideally in a sector where sales and customer relations are essential (kitchens, furniture, home, specialist retail…).
- Previous experience in sales team leadership or management is a plus.
Benefits
- Attractive, uncapped compensation linked to your performance and that of your team.
- Comprehensive, certified training program to maximize performance.
- Health insurance, meal vouchers, and sales contests both in-store and across the network.