Assist members and Fox Mortgage Loan Originators with their Real Estate Loan applications
Review applications for accuracy and collect necessary documentation for review by Fox underwriting for final loan approval
Ensure a superior member experience
Promote and uphold the Fox Purpose, Mission, Vision, and Values
Review income and asset documentation, credit reports, title reports, and appraisals for credit union in-house and secondary market standards
Submit applications with supporting documentation to underwriting for approval timely
Interact professionally with internal and external members, originators, real estate agents, and outside third-party associated vendors to obtain necessary documentation
Process a variety of mortgage loan applications from home equity products, purchase, refinance, and construction transactions
Manage application workflow to ensure timely approvals and meet lock expiration dates
Answer internal and external member phone calls, emails, and other communications

One to three years of similar or related experience
Ability to speak and translate fluent English and a second language as required for this position
Ability to work independently to organize and prioritize tasks, manage time to meet deadlines, understand potential issues, and steps to resolve
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite products
Knowledge of real estate loan processing, closing policies, procedures, documentation, and basic underwriting requirements.

medical
dental
vision
life insurance
short term disability insurance
long-term disability insurance
401k (Roth and Traditional) which includes company contributions including match
paid time off
caregiver leave
Paid Volunteer Time Off

Bilingual Mortgage Loan Processor

Key skills