Associate Self Pay Operations Specialist

Role Overview

• Responsible for duties that are necessary to follow up on patient accounts with a self-pay balance for the assigned client(s)
• Responsible for patient related activities including printing and mailing medical records, itemized bills, and other required documents
• Responsible for reviewing patient accounts, working work queues, work lists, patient portals, responding to emails from patients, payors, attorneys, etc.
• Partnering with other departments to resolve patient complaints or situations that have impacted the patient

Requirements

• High School Diploma, GED, or Equivalent Experience
• Certified Revenue Cycle Representative (CRCR) required within 9 months of hire
• Company Paid
• Less than 1 Year Job Experience
• Valid Notary Public Certification
• Microsoft Office experience
• Revenue Cycle knowledge
• Critical thinking

Benefits

• healthcare
• time off
• retirement plans
• well-being programs