Senior Manager – Sales and Trade Development

Role Overview

• Provide leadership to the sales and distribution team in the region.
• Ensure the achievement of revenue, airtime sales, data device, data and VAS revenue, and gross connection targets in the assigned region.
• Co-ordinate the regional engine room, a platform for cross-functional integration and collaboration in the region.
• Drive execution of MTNN’s retail agenda in the region: visibility and merchandising by retail formats, retail expansion across traditional and non-traditional channels, retail loyalty programs, and relationship building.
• Execute the wholesale channel strategy in the region: relationship building with channel partners, execution of the loyalty programs, partner profitability, and credit management.
• Ensure a consistent customer experience across all retail formats in the territory.
• Ensure effective field coverage by both the direct and auxiliary sales force in the region and the execution of go-to-market plans in the territory.
• Responsible for crafting and implementing a developmental and coaching program for the regional sales teams.
• Execute strategies and plans for sales and distribution in the region for sustainable channel growth and development, including ‘go-to-market’ plans for the full bouquet of MTN products.
• Ensure the achievement of revenue, sales, and acquisition targets for both voice and data in the region, in line with network capacity, and oversee regional dealerships with MTN Trade partners and other sales channels to meet the overall regional sales target.
• Ensure territory coverage in terms of the sales circle, set targets for stock availability, manage the recommended retail price (RRP), and monitor sales performance trends.
• Liaise with the regional stock and inventory team to review sales and distribution performance (including stock availability) and submit monthly, quarterly, and yearly stock forecasts for the region across channels.

Requirements

• A first degree in Economics, Business Administration, Commerce or any Social Science degree
• Possession of a postgraduate degree may be an added advantage.
• Fluent in English and the language of the country is preferable.
• 9–17 years’ work experience, comprising:
• Manager track record of 3 years or more, with at least 3 years in the relevant sector or industry
• Work experience across diverse cultures and geographies is advantageous.
• Sales experience in an FMCG environment, services industry, or logistics environment
• Telecoms experience would be an added advantage.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development