Mortgage Branch Manager – Non-Producing

Role Overview

• Supervise and manage the daily operations of the LPO, ensuring efficiency and productivity.
• Oversee a team of at least two full-time LPO employees or the equivalent.
• Lead hiring and firing decisions by providing input into the bank’s talent management processes.
• Mentor and coach employees to optimize performance, business growth, and professional development.
• Conduct regular business planning and sales strategy meetings with LPO employees.
• Ensure all employees comply with bank-mandated compliance training and continuing education requirements.
• Meet or exceed minimum monthly production levels of five (5) funded mortgage units per month, as per bank policy.
• Develop and maintain strong relationships with prospects, customers, and referral partners.
• Educate customers on the mortgage loan process, products, pricing, and payment structures to enable informed decisions.
• Assist customers in structuring loans to meet financial needs and goals.
• Support employees in leveraging bank-approved tools to grow business opportunities.
• Continuously recruit additional personnel to grow the team and expand the business.
• Ensure adherence to bank policies, regulatory requirements, and industry best practices.
• Monitor loan pricing management to ensure compliance with bank guidelines.
• Immediately report suspected fraud or unauthorized activities to bank management.
• Maintain stringent safeguards on borrower non-public personal information.
• Assist in managing expenses, P/L, and overall business strategy to enhance the branch’s success.
• The Mortgage Branch Manager is a non-producing manager and is strictly prohibited from engaging in any loan origination activities.

Requirements

• Proven leadership experience in mortgage lending and loan production management.
• Strong knowledge of mortgage products, pricing, and regulatory compliance.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to drive sales and business growth while maintaining operational integrity.
• Proficiency in mortgage software tools and financial analysis.
• Commitment to team development and customer education.

Benefits

• Equal Opportunity Employer