Execute and manage clinical education programs across the Americas (courses, congresses, workshops, and events), ensuring timely and high-quality delivery.
Collaborate with the Clinical Education Professional Manager Global/Regional to align execution with strategy and standards.
Coordinate logistical and operational aspects of events, including venues, equipment, materials, faculty scheduling, and participant communication.
Work with Sales teams in the U.S., Canada, and Latin America to understand customer needs and identify training opportunities for traditional orthodontics and MovAligners.
Customize course agendas and content to meet regional clinical trends and business priorities.
Build and manage relationships with universities, professors, and academic partners.
Maintain strong connections with key customers and leverage networks to support educational reach.
Manage relationships with key opinion leaders (KOLs) and clinical faculty.
Monitor and report program effectiveness and integrate feedback.
Collaborate cross-functionally with Marketing, Product Management, and Education teams.
Create and manage purchase orders (POs) and support vendor onboarding.
Track event expenses and ensure program budgets are met.
Ensure compliance with internal policies and regional regulatory requirements.

Bachelor's degree required
4–6 years of experience in clinical education, healthcare training, event management, or medical device/pharma industries
Proven experience managing clinical courses, workshops, and congresses (in-person and virtual)
Strong experience working with healthcare professionals, universities, and KOLs
Ability to collaborate cross-functionally with sales and marketing teams
Knowledge of clinical environments and training needs in the Americas region
Experience managing budgets and purchase order workflows
Comfortable working in dynamic, fast-paced environments
Experience with CRM systems, event management tools, and Microsoft Office Suite

401(k) through Fidelity and company matching 10%
Dental insurance with Delta Dental PPO
Health insurance BCBS Illinois PPO
Employee Assistance Program
Health Savings Account
Company Paid Life Insurance (two times annual salary)
Paid time off including an extra paid week off the week between Christmas and New Years
Tuition reimbursement
Vision insurance through EyeMed
10 paid holidays

Course & Event Manager

Key skills