Structure and take ownership of partner onboarding: clear playbooks, training & certifications.
Ensure new partners go live quickly: onboard initial customers, stabilize usage, shorten time-to-first-value.
Develop existing partners: identify growth opportunities, initiate campaigns and expansions, and feed real-world usage feedback back into the product.
Manage the partner portfolio using data: health scores, quarterly reviews, and escalations for underperforming partners.
Maintain close collaboration with channel sales, marketing and product — focused on impact, not coordination for its own sake.

Take ownership for the success of existing partners.
Treat usage, revenue and retention as your outcomes — not someone else's responsibility.
Practical experience in Partner Success, Customer Success or Enablement in a B2B SaaS environment.
Know how to move partners from "signed" to "productive".
Work in a structured way and build scalable enablement models.
Be data-driven: activation rates, time-to-value, NRR and health scores are key metrics.
Detect early when partners are at risk of stagnating — and intervene.
Communicate clearly, reliably and solution-oriented: with partners, with sales, with product.
Be able to set priorities independently: focus on partners with potential and make deliberate decisions to deprioritize partners without growth prospects.

Clear responsibilities and support: you know precisely what is expected of you and work in an environment where mistakes are seen as valuable learning opportunities.
Collective commitment to outstanding results: our team passionately pursues excellence and sees your contribution as indispensable. Together we achieve great things.
Personal development and autonomy: we encourage self-motivation and personal responsibility to achieve exceptional performance.
Dynamic feedback for continuous learning: you'll receive direct and timely feedback so you can respond quickly to change and continuously improve.
Open communication and personal growth: we foster open communication and actively support your personal and professional development.
Solution orientation with company success in mind: our goal is to deliver results that move the company forward. Your commitment to this success is highly valued.
Team days, summer and Christmas parties: shared events that build team spirit and enjoyment at work.
Corporate benefits: enjoy a range of perks.
Dog-friendly workplaces: bring your best friend.
Bike leasing: enjoy the benefits of bike leasing — eco-friendly and great for commuting.

Partner Success Manager

Key skills