Key skills
SQLWorkdayJiraConfluence
About this role
Role Overview
- Optimizing the merchant experience with Trustly
- Engage with new and existing merchants to fully understand their needs from a payment product, and design and present a solution for them
- Support the technical onboarding process for new merchants end to end
- Identify and drive performance improvements for existing merchants through rigorous data analysis
- Analysing product performance data from our merchants, making recommendations, and overseeing the implementation
- Being able to identify where there are product performance gaps versus benchmarks
- Analysis alone will not be sufficient, but also deriving clear recommendations will be key to unlocking "trapped" value from our merchants
Requirements
- 4+ years of relevant experience in the online payments industry, preferably within the E-com, financial services, or at a PSP
- Ability to articulate complex technical information and presenting to merchants and partners
- A data driven approach and the ability to leverage data to identify and drive opportunities
- Able to navigate internally between various functions and teams, from Commercial to Product to Finance
- Can-do attitude with the ability to find solutions to the most difficult problems
- Proactive and diligent approach to work
- SQL, JIRA and Confluence experience is preferred
- Comfortable with regular travel within Europe
Tech Stack
- SQL
Benefits
- 20 to 30 days of holiday to support a healthy work-life balance
- Monthly team outing allowance to enjoy social events with your colleagues
- Parental leave top-up additional support for new parents
- Daily breakfast and on-site perks to make your workday smoother
- Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
- Additional benefits designed to enhance your work-life experience!