About this role

Remotely diagnose hardware problems
Facilitate router repairs, manage Akamai's hardware assets, and interact with datacenter and ISPs staff
Manage projects for server deployments and network installations through collaboration with cross-functional technical teams
Manage remote hardware assets and troubleshooting issues remotely
Diagnose switch and router problems to ensure stability of Akamai platform
Work closely with field technicians, ISPs and Akamai partners for installation and maintenance of Akamai Network Infrastructure
Train, and mentor new engineers and technicians to share knowledge and up-skill your team

Have 2-4 years of experience and a High School / Bachelor's degree or its equivalent
Have experience in network technologies and basic knowledge of routing protocols
Have Experience with JunOS, CiscoIOS
Be passionate about building productive relationships with customers, teams, providers, and partners
Be able to interpret Ethernet port errors, optical power levels and Tx/Rx thresholds, and other port diagnostic metrics
Have experience with with Datacenter portals

Network Infrastructure Engineer

Key skills