Drive the vision and develop a roadmap for the fulfilment platform for our restaurant partners.
Ensure that our partners have the data and tools they need to complete ezCater orders
Develop internal tools to ensure our team can effectively support our partners during the fulfillment experience
Leverage ML and AI to optimize the fulfilment process and identify orders that may be at risk
Tell a compelling story using research and data to evangelize the roadmap and vision.
Build deep empathy for ezCater partners and become their biggest champion.
Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved restaurant partner experiences.
Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
Create and monitor the ongoing metrics that measure and define success.
Travel to Boston quarterly for planning and business reviews
Have fun building impactful software with awesome people.

5+ years of product management experience, ideally with marketplace experience.
Experience designing and implementing solutions focused on logistics and operational efficiency
Proven experience innovating on behalf of customers. You're not just about maintaining the status quo
you strive to understand what customers truly need and find creative solutions.
Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.

Market competitive salary
Stock options that you’ll help make worth a lot
12 paid holidays
Flexible PTO
401K with ezCater match
Health/dental/FSA
Long-term disability insurance
Mental health and family planning resources
Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
A tremendous amount of responsibility and autonomy
Wicked awesome co-workers
Relish (and many more goodies) when you’re in our office
Knowing that you helped transform the food for work space

Senior Product Manager, Fulfillment

Key skills