Network Administrator

Role Overview

• The Network Administrator is responsible for the installation, maintenance, and reliable operation of the organization’s network infrastructure to ensure optimal performance, security, and reliability.
• This role ensures that the network operates efficiently and securely to support the company’s business operations and strategic initiatives.
• Diagnose and resolve network-related issues promptly.
• Provide Level 2 support for network related incidents and service requests.
• Work closely with other teams to ensure seamless integration and operation of the environment.
• Implement and manage network security measures to protect against unauthorized access, vulnerabilities, and threats.
• Collaborate with the Security Team to address vulnerabilities and ensure compliance with regulations (e.g., GDPR, HIPAA, PCI DSS).
• Assist in the implementation and documentation of new network solutions or improvements to existing infrastructure.
• Stay updated on advancements in network technologies and recommend improvements to existing systems.
• Develop and maintain detailed documentation, including architecture diagrams, procedures, and policies for the network infrastructure.
• Generate reports on network performance and system incidents.
• Monitor network performance and ensure reliability.
• Configure and maintain firewalls, routers, switches, and other network devices.
• Perform routine network maintenance tasks, including firmware updates and patch management.
• Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews.
• Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values.
• Provide guidance and mentorship to team members within your department and across diverse functions.
• Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement.
• Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues.
• Must be available for rotating on call shifts.
• Although we work in a remote-first environment, all roles require in-person attendance at our headquarters approximately 2 times per year (in addition to other travel requirements for this specific role, if applicable).

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field required
• 1-3+ years of experience in network administration or a similar role.
• Hands-on experience with configuring and troubleshooting network devices (e.g., Cisco, Juniper, Aruba).
• Experience with network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
• Exposure to cloud networking concepts (e.g., AWS, Azure) (preferred).
• AZ900 & AI900 certifications are preferred and required to obtain within 90 days of joining the company.
• Strong understanding of networking protocols (e.g., TCP/IP, DNS, DHCP, VLANs, BGP, OSPF).
• Proficiency in firewall configurations and VPN technologies.
• Familiarity with network security practices and tools.
• Knowledge of monitoring tools (e.g., vRealize Operations, SolarWinds, Nagios) for tracking performance and troubleshooting.
• Understanding of ITIL practices for incident, problem, and change management.
• Strong analytical and problem-solving skills with a detail-oriented approach.
• Strong technical writing and documentation skills.
• Effective communication and collaboration skills for working with cross-functional teams.
• Detail-oriented with a proactive approach to problem-solving and process improvement.
• Self-motivated and capable of working independently or as part of a team.
• Committed to staying current with emerging technologies and industry best practices.
• Resilient and adaptable in fast-paced, dynamic environments.

Tech Stack

• AWS
• Azure
• Cloud
• DNS
• Firewalls
• TCP/IP

Benefits

• Base Salary of $55,000
• $65,000/yr
• Work from your home company with a one-time home office stipend
• Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents
• Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave
• 15 days to discretionary PTO based on YOS
• 9 additional paid holidays
• Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities