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Head of Product – Platforms at Kuda | JobVerse
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Head of Product – Platforms
Kuda
Website
LinkedIn
Head of Product – Platforms
Cape Town, Western Cape, South Africa
Full Time
12 hours ago
No H1B
Apply Now
Key skills
Ruby on Rails
Ruby
Analytics
Rails
Leadership
Mentoring
OKRs
Product Management
Communication
About this role
Role Overview
Define and own the Platform tribe strategy and roadmap, integrating business goals, regulatory needs, and market dynamics.
Prioritise investments that improve system reliability, cost efficiency, and scalability while enabling new business opportunities.
Set and communicate SMART goals (OKRs) to align teams and stakeholders.
Lead tribe planning and QBRs, managing alignment and dependencies across tribes.
Champion thin-slice, iterative delivery with measurable impact.
Provide proactive visibility to leadership and stakeholders on roadmap progress, risks, and key decisions.
Establish standards for system reliability, uptime, and performance, tracking SLA targets.
Ensure compliance with card scheme rules, payment regulations, and data protection requirements.
Drive automation and tooling that reduce operational friction and enhance efficiency.
Use financial analytics to optimise ROI, cost-to-serve, and scalability.
Analyse vendor costs, transaction volumes, reconciliation gaps, and efficiency gains to inform priorities.
Apply cohort analysis to identify internal adoption trends and guide smarter platform investment.
Hire, coach, and develop Product Managers with strong infrastructure and financial services instincts.
Influence stakeholders by simplifying complex technical concepts into clear business narratives.
Foster an inclusive, collaborative culture where teams feel empowered to contribute and own outcomes.
Lead structural enhancements to Kuda’s infrastructure that benefit multiple business areas.
Oversee transformation initiatives in core processes (ledger, payments, tooling) to increase efficiency.
Act as a role model for learning, continuous improvement, and accountability.
Collaborate with BLO (Platform): align on efficiency, uptime, and cost-reduction objectives.
Collaborate with DM/TLs: plan capacity, define SLAs, and deliver roadmap initiatives.
Manage dependencies for payment flows, ledger, and tooling access.
Ensure audit readiness, reconciliation integrity, and regulatory compliance with Risk, Compliance, Legal, Finance.
Manage partnerships, SLAs, and integrations with vendors.
Requirements
7+ years in Product Management, with 4+ years leading payments, cards, or core banking infrastructure products.
Proven track record in building reliable, compliant financial platforms.
Strong knowledge of local payment rails, card schemes, and core banking systems.
Experience managing vendors and partners at scale.
Data-driven decision-maker with financial modelling and ROI analysis experience.
Excellent communication and influencing skills, able to simplify complex concepts.
Experienced in mentoring Product Managers and building high-performing teams.
Nice to Have
Experience in Nigerian or emerging market financial infrastructure.
Familiarity with CBN regulations, scheme certifications, ISO20022.
Background in internal tooling or financial operations automation.
Tech Stack
Ruby on Rails
Benefits
A great and upbeat work environment populated by a multinational team
Pension
Career development & growth
Competitive annual leave plus bank holidays
Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)
Group life insurance
Medical insurance
Well-fare package (Wedding, Compassionate and etc)
Perkbox
Goalr
employee wellness app
Award winning L&D training
We are advocates of work-life balance, working in a hybrid in office schedule
Apply Now
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