Prepare and deliver tailored product demonstrations across the Momentive portfolio, with an emphasis on MIP Fund Accounting and related solutions.
Collaborate with Sales to understand customer requirements, financial, operational, technical, and provide expert solution guidance.
Translate complex workflows into clear and relatable product demonstrations.
Maintain deep expertise in product functionality, add-on modules, integrations, and key competitive solutions.
Coordinate demo activities including scheduling, environment preparation, and data setup.
Participate in RFP responses and address technical questions from prospects.
Troubleshoot demo environment issues, maintain data accuracy, and assist in testing new product features.
Document customer feedback and relay insights to Product and Engineering teams.
Support customer escalations and internal troubleshooting as needed.
Requirements
2–4 years of experience in technical sales, solution engineering, accounting software support, or nonprofit financial operations.
Bachelor’s degree in accounting, business, finance, information systems, or related field.
Strong understanding of nonprofit fund accounting concepts (e.g., restricted vs. unrestricted funds, grant tracking, budget controls, audit readiness, compliance requirements).
Experience with MIP Fund Accounting or competing nonprofit financial systems (e.g., Blackbaud Financial Edge, Sage Intacct, AccuFund).
Familiarity with related systems or functional areas: Grant Management, Payroll / HRIS / HRMS / HCM, Time & Attendance, Budget Management, Requisition / Purchase Order / Procurement workflows, Fundraising / Donor Management Systems, Learning Management Systems (LMS).
Experience supporting or working within nonprofit, association, health center, local government, municipality, Native Nation, or K–12 environments.
Proficiency in Office 365 (Word, Excel, PowerPoint, Outlook).
Ability to learn and master new software quickly.
Familiarity with financial software, reporting tools, and integrations.