Senior Manager, Solutions Architect

Role Overview

• Lead and develop a team of Solutions Architects, driving Webflow adoption and expansion through strategic guidance and strong technical partnerships.
• Coach and develop Solutions Architect ICs, helping them grow their technical expertise, customer engagement skills, and ability to deliver impactful solutions at scale.
• Continue to refine the operating model for the post-sales technical journey, improving implementation guidance, launch motions, expansion plays, and customer enablement processes to drive sustained success.
• Partner closely with Sales, Customer Success, and Product teams to identify friction points, advocate for customer needs, and accelerate product adoption.
• Build repeatable playbooks and scalable processes that increase team effectiveness and ensure consistent delivery of high-quality technical guidance.
• Engage directly in complex customer conversations and escalations, providing the technical expertise to help unblock key customer initiatives.
• Foster an inclusive, high-performing team culture centered on continuous growth, customer obsession, and psychological safety.
• Support recruiting efforts to attract and retain strong technical talent, contributing to a diverse, global, and capable Solutions Architecture team.
• Guide Solutions Architects on how to engage effectively in complex pre-sales opportunities and helping them navigate technical discovery, communicate tradeoffs, and deliver confident, strategic recommendations.
• Enable your team to lead customer workshops and discovery sessions that accelerate solution validation, reduce implementation risk, and build trusted relationships in Webflow’s capabilities.

Requirements

• 3+ years of experience leading technical post-sales teams (e.g. Solutions Architecture, Implementation, Sales Engineering) in SaaS or platform environments, with a track record of developing strong individual contributors.
• Bring deep technical domain expertise in modern web infrastructure, front-end development standards, and enterprise-scale platform adoption strategies, with a proven track record of influencing product and engineering roadmaps.
• BA/BS degree or equivalent experience.

Benefits

• Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
• Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
• Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
• Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
• Wellness for the whole you. Access to mental health resources, therapy and coaching.
• Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
• Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
• Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.