Maintain a broad, up-to-date understanding of the AEC industry, adjacent technologies, and market trends
Serve as a subject matter expert in Autodesk Construction Cloud, including all platform capabilities
Discover customer business and technical processes, workflows, and requirements
Develop and build processes, workflows, dashboards, and reporting
Partner with Customer Success Managers to execute deliverables within the Customer Success Plan
Share best practices, competitive insights, innovation, success stories, and lessons learned

5+ years of experience in the AEC industry and/or AEC technology industry
General understanding of SaaS technology and software adoption
Experience leading or supporting successful technology change management initiatives and implementations
Confidence in compiling platform data analytics and dashboards
Forward-thinking mindset with a passion for advancing the industry through technology
Ability to travel as required to support customer engagements and internal collaboration

Technical Success Manager – NAMER Adoption

Key skills