Serve as trusted customer partner and technical subject matter expert for refrigeration, HVAC and lighting controls (supervisory, distributed, custom, third-party integrations) and applicable services (commissioning, programming, project)
Serve as End User application expert
Understand controls and services market trends and competitive capabilities
Collaborate with the sales team on customer facing engagements and serve as technical sales and end user application expert. Pull in Solution Architecture, Application Engineering, Systems Engineering and/or NPD Engineering where needed
Create high level, technical requirements for new End User opportunities, including but not limited to hardware bill of material, integrations to third party devices, control panels, programming of BMS and distributed controllers, and field services
Collaborate with Copeland execution teams to ensure successful deployment of controls, integrations and/or other services
Communicate End User customer and Copeland requirements with EORs (HVAC & Refrigeration) during the initial design and project phases
Customer focused approach with emphasis on land, implement and expand phases of the sales cycle

BS degree in Engineering, or related technical discipline -or
equivalent industry experience
Two years of food retail or foodservice product development / engineering / field service / technical support or related experience
Knowledge of Copeland control systems for Food Retail/Foodservice, including but not limited to E3, Site Supervisor, distributed controls (e.g. case controllers)
Hands-on experience with Food Retail/Foodservice Building Management Software
Demonstrated success in technical role in the food retail or foodservice industry -or
similar industry
Effective analytical, coordination and verbal communication skills
Ability to travel 40-50%
Authorization to work in the United States without sponsorship now or in the future

Technical Sales Engineer – Food Retail

Key skills