You will lead and develop the planning and customer service team to ensure first-class service.
Work in close coordination with Sales, Production and International Logistics to ensure efficient processes and outstanding customer service.
Ensure on-time deliveries and optimal inventory levels in collaboration with external partners and the local team.
Proactively optimize and digitalize the entire logistics and supply chain system according to the requirements of the Austrian market.
Define and implement objectives, policies and processes for logistics operations in close cooperation with Sales and Marketing.
Coordinate between IT, Logistics and Sales for seamless process integration.
Take responsibility for all after-sales processes, including accurate and timely invoicing, and provide direct support on strategic customer matters.

University degree or many years of experience in Supply Chain, Logistics, Business Administration or a comparable field.
Experience in the agricultural sector or agro-market is an advantage.
Solid knowledge of logistics services, customer support and sales support.
Initial leadership experience desirable.
Excellent stakeholder management skills.
Confident user of SAP, Salesforce and common IT applications.
Strong IT affinity.
Very good German and English language skills.
Class B driving license and willingness to travel (approx. 5–10% international).

Exceptionally interesting and varied role in an international environment with the opportunity to contribute innovative ideas.
Work within an international, highly motivated and dynamic team with flat hierarchies.
Flexible working hours with the option for mobile/home working.
We live by values of team spirit, closeness and trust, independence and vision – a culture that is put into practice, for example through an open and friendly working atmosphere.
“Make Yourself Grow!” – we promote individual professional and personal development.

Expert in Customer Service and Logistics

Key skills