Provide day‑to‑day support for BAU activities, including incident resolution, service requests, improvement requests, and system monitoring
Maintain and enhance SAP Analytics systems to ensure data quality, reporting accuracy, and overall system reliability
Collaborate with business users and functional teams to understand reporting requirements and deliver high‑quality solutions
Support upgrades, testing cycles, transports, and release activities as required
Work across integrations involving SAP source systems and non‑SAP data sources
Maintain accurate documentation of system configuration, support procedures, and troubleshooting steps
Contribute to a high‑performing Aftercare function through proactive problem‑solving and customer engagement

Relevant tertiary qualifications in a technical or commercial field—finance or accounting highly regarded
Hands-on experience with SAP Analytics tools: BW, BW/4HANA, BO, SAC, Datasphere, and Embedded Analytics
Functional understanding of SAP S/4HANA environments (on-premise, private cloud, and public cloud)
Strong grasp of system scope, integration landscapes, software configuration, and analytics architecture
Proven ability to work confidently with customers, team members, and stakeholders at all levels
Strong time-management capabilities and ability to work effectively within a team-based support environment
Excellent written and verbal communication skills in English.

A flexible and supportive work environment including the ability to work from anywhere in Australia or New Zealand
Competitive remuneration and benefits including novated lease, birthday leave, salary packaging, wellbeing programme, additional purchased leave, and company-provided laptop
Comprehensive SAP training and certifications

SAP Analytics Consultant, Support

Key skills