Senior People Business Partner

Role Overview

• Manage the day-to-day HR Operations of your assigned teams.
• Serve as the strategic People advisor to assigned business units.
• Own the end-to-end People strategy for your portfolio, aligning talent initiatives with operational goals, client expectations, and organizational growth plans.
• Lead the design and execution of People programs that foster a high-performance culture focused on accountability, engagement, productivity, and continuous development.
• Partner closely with senior leaders to proactively identify workforce risks, talent gaps, and organizational needs, ensuring sustainable business performance.
• Assist with the people strategy for assigned teams, aligning workforce planning, engagement, and performance initiatives with business objectives including contributing to the development and administration of programs, procedures, policies, and guidelines that support organizational goals.
• Ensure data accuracy and integrity within the HRIS for assigned business units.
• Partner with People Development and business leaders to drive the effective execution of performance development policies.
• Own the end-to-end employee lifecycle strategy within assigned business units.
• Partner with leadership to identify capability gaps and implement targeted enablement strategies that strengthen team performance and organizational readiness.
• Drive proactive employee relations strategies to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Own labor compliance governance for assigned business units.
• Lead People readiness during seasonal ramp-ups and business expansions.
• Take on any additional duties consistent with your skills and experience, as directed by your manager.

Requirements

• Curious and authentic, embodying our #beboldr ethos
• A trusted advisor to leaders who balances empathy with sound business judgment
• A people-first partner who champions culture, engagement, and employee experience
• Highly collaborative, with the ability to influence across all levels of the organization
• Strategic in thinking yet hands-on in execution
• Data-informed, using insights and trends to drive people decisions
• Calm, fair, and solutions-oriented when navigating complex employee relations matters
• Adaptable and resilient in fast-changing, global environments
• Committed to building inclusive, equitable, and high-performing teams
• Bachelor's/College Degree in Human Resources, Psychology, or related field.
• 4-5 years of progressive HR Generalist or Business Partnership experience, including demonstrated experience advising senior leaders.
• Extensive knowledge of local labor laws.
• Experience in the BPO environment is preferred.
• Experience using BambooHR or similar HRIS is highly desirable.
• Willingness to specialize in labor law and employee relations and handle disciplinary cases.
• Intermediate skills in cloud-based applications such as Google Drive, Google Sheets, Google Docs and MS Office applications.

Tech Stack

• Cloud

Benefits

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development