Lead the end-to-end design and architecture of complex, multi-cloud Salesforce solutions specifically tailored for RCG challenges
Act as the primary technical point of contact for stakeholders
Proactively suggest best practices based on the latest Salesforce releases
Own the technical and functional scope throughout the project lifecycle
Provide technical governance and mentorship to large, diverse teams
Willing and able to solve high-complexity technical hurdles or build Proof of Concepts (PoCs) when required

12+ years in IT with at least 5+ years specifically in the Retail/Consumer Goods domain
Proven track record of delivering at least 2–3 large-scale, complex engagements for global RCG brands
Deep understanding of RCG-specific flows: Route-to-market, Retail Execution, Trade Promotion Management (TPM), Scheme Management and B2B/B2C Commerce
Extensive experience with Apex, LWC, Integrations (REST/SOAP/Middleware), and Salesforce Shield
Strong knowledge of TOGAF or similar frameworks; expertise in designing for high-volume data and complex security models
Application/System Architect certifications and at least 6 domain badges
Agentforce certification is highly preferred

Senior Technical Architect

Key skills