Establish Clinical Partnerships
Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices
Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients
Own Patient Training
Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment
Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device
Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage
Oversee Clinical Education
Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet
Oversee CPTs by providing timely product updates and being a clinical resource
Leverage multiple data sources to inform education strategy and individual/team actions
Sell Through Clinical Expertise
Empower decision-making by promoting the life-changing benefits of insulin pump therapy to healthcare providers and patients
Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies

Associate degree
2+ years of related clinical experience
Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state)
Valid driver’s license

Clinical Services Manager – Field Based

Key skills