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Mid-level Governance Analyst at RPE | JobVerse
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Mid-level Governance Analyst
RPE
Website
LinkedIn
Mid-level Governance Analyst
Brasil
Full Time
7 hours ago
No H1B
Apply Now
Key skills
ITSM
Atlassian
Jira
Confluence
Agile
Communication
About this role
Role Overview
Support governance of processes and projects, helping to organize, standardize, and improve workflows
Map and document processes (AS IS / TO BE)
Contribute to the maintenance and evolution of Atlassian tools
Configure projects, workflows, fields, reports, and automations in Jira
Support the organization of queues and catalogs in Jira Service Management
Create and maintain documentation in Confluence (Knowledge Management)
Support internal users and promote best practices
Assist in monitoring metrics and continuous improvement initiatives
Requirements
Previous experience in governance, processes, projects, or related areas
Intermediate experience with Atlassian products:
Jira Software
Jira Service Management
Confluence
Knowledge of process management and mapping
Analytical skills, organizational ability, and documentation skills
Good communication skills for interacting with different areas of the company
Analytical, structured profile, and oriented towards continuous improvement
The following will be considered a plus:
Experience with BPM, BPMN, or process improvement methodologies
Experience managing projects (agile, hybrid, or traditional)
Experience with prioritization models (value vs. effort, scoring, etc.)
Knowledge of ITSM / service management
Experience with Jira automations
Atlassian certifications or courses in processes/projects
Tech Stack
ITSM
Benefits
Work model: Hybrid — in-office 2 days per week (Vila Olímpia, São Paulo
SP; or João Pessoa, Paraíba
PB)
Apply Now
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