Senior Manager, Product Security – Illicit Trade & Brand Protection

Role Overview

• Play a pivotal role within Amgen’s Global Security (GS) organization.
• Support patient safety efforts through the development and execution of strategies to counteract emerging external threats and prevent the distribution of illicit versions of Amgen products.
• Lead response and remediation efforts for product security incidents such as counterfeiting, diversion, and illicit generics.
• Collaborate across a diverse and complex network of internal stakeholders to maintain an effective and agile Product Security program.
• Develop internal policies, procedures and standards in collaboration with other key stakeholders.
• Identify effective security technologies intelligence gathering and assessment as well as partnering with industry and governmental agencies to enhance overall security and safety of products.
• Ensure the protection of Amgen’s global product portfolio against counterfeiting, diversion, and illicit marketing of Amgen products.
• Support a cross-functional steering committee that includes leadership from Global Security, Operations, Supply Chain, LAW, and Corporate Audit.
• Define and operationalize strategies for threat monitoring, incident reporting and response, counterfeiting deterrence and authentication, and enforcement protocols.
• Design, implement, and manage effective illicit trade and brand protection systems, processes, and tools.
• Collaborate with the GS Intel Team to monitor both virtual and physical markets for suspicious activities involving Amgen products.
• Develop and execute robust online monitoring and enforcement strategies across marketplaces, social media, and websites.
• Investigate suspected or confirmed illicit activities affecting Amgen products, working internally or with law enforcement, health authorities, and industry officials as needed.
• Implement strategies to promote ongoing education and awareness of product security issues, targeting both internal and external audiences.
• Participate actively in industry, government, and other relevant groups, task forces, and committees to advocate for Amgen’s interests.
• Facilitate security audits of vendors, suppliers, and business partners for-cause or pre-contract.
• Manage activities associated with the security audit program along with other key internal stakeholders.
• Identify, assess, and implement mitigation strategies to counter external threats to Amgen APIs, materials, finished products, and returns.
• Establish and maintain relationships with local, state, and federal law enforcement and emergency services for effective communication and response.
• Conduct and manage external investigations as necessary.
• Manage vendor relationships to support Product Security strategy.

Requirements

• Doctorate degree and 2 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry
• OR Master’s degree and 4 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry
• OR Bachelor’s degree and 6 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry
• OR Associate’s degree and 10 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry
• OR High school diploma / GED and 12 years of enforcement and program management experience in private sector global/corporate brand protection, preferably in the biopharma industry
• Supervisory law enforcement and/or military experience
• Solid working knowledge of GxP (GMP, GDP, etc.) environments
• Professional Security Certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or Certified Fraud Examiner (CFE)
• Extensive knowledge of the illicit supply chain and best practices for remediation
• Demonstrated experience building investigations into organized crime groups
• Expertise in Chain of Custody and evidence management
• Cyber expertise: targeting, enforcement, brand protection, OSINT
• Proficient in Microsoft Office applications.
• Willingness to travel approximately 20% of the time, including overnight and weekend commitments.

Tech Stack

• C++

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
• group medical, dental and vision coverage
• life and disability insurance
• flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.