Senior Associate, Workforce Compliance

Role Overview

• Action, assign and maintain individual and client level requirements, including but not limited to, drug / alcohol / background screenings, online training, training qualifications, client documentation review, insurance and policy and procedure requirements, and Federal and State HSE requirements, to avoid any potential disruption of work
• Supports the ticketing platforms to ensure actions is taken by the respective owners (contractors, clients, third party compliance platforms and/or internal users)
• Maintain Operator Qualifications expirations and address to avoid disruption of work
• Audit changing project requirements and address with the individual or client
• Ensure compliance with clients within ISNetworld, Veriforce, Energy WorldNet and other client specific platforms, including online orientations, Training Qualifications (TQs), and Operator Qualifications (OQs)
• Complete client specific drug and alcohol audits
• Manage drug and alcohol programs in multiple third-party administrator sites, including but not limited to, department of transportation (DOT) and non DOT testing programs
• Manage directives and acting as a liaison with the worker to prepare them for work
• Coordinate and schedule employees for pre-employment and random drug and alcohol collections, ensuring compliance with client requirements
• Coordinate with evaluators to get workers scheduled based on client required operator qualifications, ensuring compliance with client requirements
• Align client-specific training within ISNetworld, Veriforce, and Energy WorldNet
• Ensure compliance with random program and manage rosters for the business unit
• Assist Certification team with activities related to Camunda, ZenDesk, and other learning management systems
• Complete Compliance Reporting functions for field verification reporting within compliance systems
• Provide key data points for hero metrics and overall health of the program(s)
• Provide client specific audit reports on worker’s compliance levels
• Complete cause testing requirements, including, but not limited to, post-accident and reasonable cause/suspicion testing and support the compilation of reporting
• Manage compliance reporting for field verification reporting within compliance systems
• Maintain Confluence Compliance documentation
• Stays abreast of Federal and State HSE requirements
• Identifies and shares areas of inefficiencies and makes recommendations regarding programs, processes, etc.
• Provides support to junior members of the team

Requirements

• 2+ years of experience working in a compliance/auditing role
• 2+ years of experience working in a customer facing role
• Proven ability to effectively organize and manage multiple initiatives simultaneously
• Excellent written and verbal communication skills
• Proven experience working crossfunctional with sales
• Experience with ensuring compliance with Federal and State HSE requirements
• Additional experience preferred, but not required: Experience with learning management systems (LMS), Experience with Zendesk and/or Salesforce, Experience with Third-Party Compliance platforms

Benefits

• Flexible paid time off for full-time employees
• Medical, dental, and vision insurance
• Telehealth
• 401(k) with company matching contribution
• Flexible remote work support where applicable
• WFH Contribution
• Wellness allowance
• Calm App
• Learning opportunities
• Financial planning support
• Parental leave
• Employee Assistance Program
• Pet Insurance
• Opportunity to earn bonus, commission, and/or equity
• Onsite Gym