Staff Product Manager, Billing

Role Overview

• Define and drive Airwallex’s payments and billing product strategy — from vision and solution design to roadmap planning and execution across cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing.
• Build and enhance billing and invoicing solutions that support recurring payments, automated reconciliation, and global compliance requirements.
• Leverage AI/ML insights to optimize billing processes (e.g., automated invoice categorization, payment reconciliation, fraud prevention, churn prediction, and personalized billing experiences).
• Collaborate closely with engineering, design, data science, and commercial teams to deliver scalable global billing and payment products that can handle increased adoption, transaction volume, and complexity while maintaining reliability and compliance.
• Inform product strategy by deeply understanding customer billing needs, payment flows, target markets, the competitive fintech landscape, and emerging AI and payments technologies.
• Rapidly iterate on new billing features (e.g., subscription management, smart invoicing, flexible pricing models) and AI-powered enhancements based on user feedback and data.
• Manage and mentor a high-performing team of Product Managers, fostering a culture of innovation, experimentation, and responsible AI adoption in fintech, payments, and billing.

Requirements

• 5–10 years of experience in Product Management, with exposure to payments, billing, invoicing, or financial services.
• Proven track record of taking products from ideation to delivery at scale, ideally in global payments, billing platforms, or digital wallets.
• Experience building or managing billing systems (subscription billing, invoicing, automated reconciliation, recurring payments).
• Strong ability to balance long-term product vision with short-term growth and execution needs.
• Comfortable working in data-driven, cross-functional teams, leveraging analytics or AI-powered billing tools to guide decisions.
• Flexibility to work across multiple time zones.
• Exceptional communication skills, able to articulate complex billing, payments, and AI product strategies to both technical and non-technical audiences.

Benefits

• Health insurance
• 401(k) plan
• Short-term and long-term disability
• Basic life insurance
• Well-being benefits
• 20 paid days of vacation
• 12 paid days of company holidays