Senior Marketing Operations Manager

Role Overview

• Lead end-to-end program management for high-profile, regional, and global demand generation initiatives, ensuring on-time, on-budget, and on-strategy delivery.
• Develop and maintain comprehensive project plans, timelines, milestones, and RACI frameworks across multiple concurrent workstreams.
• Proactively identify risks, dependencies, and blockers and drive resolution across stakeholder groups before they impact delivery.
• Track, measure, and report on program health, KPIs, and progress to senior leadership on a regular cadence.
• Manage program budgets, resource allocation, and vendor or agency relationships where applicable.
• Partner with Demand Generation team leaders to design, document, and implement scalable processes and operating frameworks within a newly formed function.
• Establish intake, prioritization, and workflow management systems that drive team efficiency and cross-functional alignment.
• Develop and maintain shared tools, templates, and documentation to support consistency, repeatability, and best practices across the team.
• Champion a culture of continuous improvement, regularly identifying opportunities to streamline operations and reduce friction.
• Serve as a central point of coordination between Demand Generation, Campaign Management, Data & Analytics, Paid Media, and broader M&C functions.
• Build and maintain strong relationships with regional marketing leads, global business stakeholders, and internal partners to ensure alignment and shared accountability.
• Facilitate working sessions, steering committees, and cross-team reviews with clarity, structure, and follow-through.
• Communicate program status, decisions, and changes clearly and consistently to stakeholders at all levels, including C-suite and senior leadership.
• Contribute to the broader evolution of the Demand Generation team from a traditional marcomm function to a performance-driven marketing organization.
• Lead the development of team operating rhythms including planning cycles, quarterly business reviews, and initiative retrospectives.
• Mentor and guide junior team members, fostering a culture of accountability, operational excellence, and collaborative execution.
• Act as a thought partner to the Head of Demand Generation on organizational priorities, resource planning, and team scalability.

Requirements

• 8–12 years of progressive experience in program or project management, with at least 3 years in a senior or lead capacity within a marketing, demand generation, or communications environment.
• Proven track record of managing complex, multi-stakeholder programs at a regional or global scale from initiation through delivery.
• Strong command of program and project management methodologies (Agile, Waterfall, or hybrid) and tools such as Asana, Jira, or Smartsheet.
• Demonstrated experience building operational processes and governance frameworks within newly formed or rapidly scaling teams.
• Exceptional organizational skills with the ability to manage multiple high-priority initiatives simultaneously without sacrificing quality or attention to detail.
• Outstanding written and verbal communication skills, with confidence presenting to and influencing senior and executive audiences.
• Strong interpersonal skills with a track record of building trusted relationships across diverse, global, and matrixed organizations.
• Preferred qualifications: Scrum, PMP, PgMP, or equivalent project management certification.
• Bachelor's degree in Marketing, Business, Communications, or a related field.
• Experience within a B2B technology, SaaS, or professional services marketing organization.
• Familiarity with demand generation, campaign management, or performance marketing operations and metrics.
• Experience leading organizational change or contributing to team transformation initiatives.
• Proficiency with marketing technology platforms including Salesforce, Marketo, or equivalent marketing automation tools.
• Proficiency with Microsoft 365 and enterprise collaboration platforms.

Tech Stack

• PMP

Benefits

• Stable employment in an international company
• Modern and conveniently located offices
• Substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
• Life insurance package
• Multisport Card
• Advancement opportunities within the organization (a variety of interesting projects with the array of technologies and tools)
• Unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g. Udemy)
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, Vmware, Workday)
• Employee Referral Program
• financial bonus for the referrer for successful candidate recommendation
• Opportunity to join the numerous charity and ecology-related events organized by our CSR Team (Corporate Social Responsibility)
• Dixi Cool activities: trips, sports and wellness events, discounts for cultural events
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)