Business Analyst

Role Overview

• Driving clarity by gathering, analyzing, and documenting business requirements that translate seamlessly into functional and technical specifications
• Creating process documentation, functional specs, workflows, diagrams, and other artifacts that guide system design and development
• Ensuring solution quality through partnership with QA teams, confirming acceptance criteria, and coordinating UAT activities
• Supporting alignment by acting as a liaison between the business, QA, partners, and solution architects
• Contributing to readiness and adoption by creating or updating Standard Operating Procedures (SOPs) and delivering training or retraining to end users
• Facilitating effective discovery sessions, interviews, workshops, and requirement-gathering activities across diverse stakeholder groups
• Evaluating feasibility of business requests and assessing impacts, risks, dependencies, and required effort
• Ensuring documentation completeness, accuracy, and traceability throughout the project lifecycle
• Supporting business stakeholders with quality checks, validation activities, and go-live preparation
• Providing clear communication of requirement changes, updates, and impacts to project managers, sponsors, and cross-functional teams
• Sharing system, process, and requirement knowledge with project teams to enable informed decision-making
• Collaborating with project sponsors to help shape initiative vision, scope, and planned outcomes
• Supporting ongoing process improvement by analyzing current workflows and identifying opportunities for optimization

Requirements

• 3–5 years of experience as a Business Analyst or in a related business/technology role
• Strong experience with requirements gathering, functional documentation, and process modeling
• Skilled in developing functional specifications, workflows, and use cases
• Experience coordinating or supporting QA and UAT activities
• Strong analytical and problem-solving skills with keen attention to detail
• Excellent communication, facilitation, listening, and interpersonal skills
• Proven experience collaborating with technical teams, business stakeholders, and cross-functional partners
• Ability to manage multiple tasks, prioritize effectively, and work with minimal direct supervision
• Comfortable working in fast-paced, collaborative, and iterative environments
• Experience with feasibility assessments, business SOP creation, and system knowledge sharing
• Proficiency with Microsoft Office, workflow modeling tools, and documentation platforms
• Bachelor’s degree in business, information systems, or a related field preferred

Benefits

• Health insurance
• 401(k) plans
• Paid time off
• Flexible work arrangements
• Professional development opportunities