The Experience Design Team Lead – Email, Banner owns the intersection of design, technology, and brand across our Email and Media Banner practices.
This leader is both a manager and a contributor.
Within our team’s model, every Experience Design role maintains production fluency—oversight alone is not sufficient.
While Team Leads do not carry a full day-to-day execution load, they are expected to step into the work when needed: to unblock teams, model standards, course-correct direction, or support moments that require elevated expertise.
Their involvement is targeted and high-impact, ensuring system-aware, brand-aligned execution without removing ownership from their practitioners.
This role is ambidextrous across our Banner and Email practice teams respectively.
The Team Lead understands how animation principles, responsive behavior, component logic, and platform constraints intersect with brand storytelling and performance objectives.
They will directly manage a small handful of Experience Designers directly (2-3), lead project work, and partner closely with Brand, Strategy, Development, and Project Operations to ensure deliverables are not only beautiful—but functional, feasible, scalable, and margin-aware.

Experience within pharmaceutical or highly regulated industries.
Familiarity with Google Campaign Manager and Google Studio
Experience with email CMS and low-code email builders
Experience contributing to or governing design systems.
Basic understanding of HTML/CSS as it relates to email or banner production.
Experience optimizing creative for performance marketing objectives.
Bachelor’s degree in Design, Digital Media, Human-Computer Interaction, or related field (or equivalent professional experience).
8–10 years of experience in digital design, including leadership and direct management experience.
Demonstrated expertise in email and/or media banner ecosystems.
Experience working within modular, component-based design systems.
Proven ability to manage and mentor direct reports while actively contributing to production.
Strong presentation and stakeholder communication skills.
Experience collaborating cross-functionally with Strategy, Brand, Project Management, and Development teams.

Experience Design Team Lead – Email/Banner

Key skills