Independently and fully manage case files from the initiation of debt enforcement proceedings
Establish and maintain a variety of written and telephone contacts with Vaudoise agencies, debt enforcement and bankruptcy offices, courts, and clients
Analyze financial situations and grant or negotiate appropriate payment terms
Monitor and process incoming payments in close collaboration with the collections department
Support and advise Vaudoise agencies on all matters related to legal proceedings
Actively contribute to the continuous improvement of monitoring and collections processes by proposing enhancements

Completed commercial apprenticeship (EFZ)
Very good spoken and written German and French; knowledge of Italian is an advantage
Good knowledge of the Swiss Federal Act on Debt Enforcement and Bankruptcy (SchKG) and several years of experience in this field in Switzerland
Confident user of common MS Office applications, particularly Excel
Independent and efficient working style with the ability to set priorities correctly and meet deadlines
Structured and careful approach with strong organizational skills and a sense of responsibility
Curiosity and a broad interest in the variety of tasks
Commitment and a responsible attitude to help foster an open and constructive working climate

A healthy working environment within a cooperatively organized company, recognized as a “Great Place to Work”
Comprehensive social benefits and flexible working conditions
Human-centered values that prioritize employee well-being
A role within a dynamic and motivated team

Debt Collection Specialist – 80–100%

Key skills