Managing incoming customer interactions via phone, chat, and email
Assisting users with account setup, login issues, and subscription management
Supporting customers with streaming, playback, and app-related technical issues across different devices
Providing clear information about subscriptions, billing, promotions, and platform features
Handling customer inquiries in a professional, friendly, and solution-oriented manner
Ensuring a high level of customer satisfaction by delivering accurate and empathetic support

Fluency in Danish and English, both written and spoken
Strong communication skills and a customer-focused mindset
Good problem-solving abilities and digital confidence
Ability to remain calm and professional when handling customer concerns
Previous experience in customer support, technical support, or digital services is considered an advantage
Interest in streaming platforms, digital media, or online entertainment is a plus

Competitive monthly salary plus two additional salaries per year
Relocation package including flights and accommodation
Referral program with attractive bonuses for recommending friends
Private health care benefits and access to various discounts
Comprehensive paid training delivered by certified instructors
Engaging company events, community initiatives, and social responsibility projects
Free online Greek language courses
Modern offices with comfortable break areas and a positive working atmosphere
Employment with a Great Place to Work–Certified company that values diversity and inclusion

Danish Speaking Customer Support

Key skills