You are a true all-rounder and take responsibility for complete order processing – from preparing quotations and procurement to invoicing
You advise our customers on all process-related questions regarding order handling, research service portfolios, and prepare tailored offers
As part of complaint management, you act as the point of contact (all genders) for supplier communication, complaints, and warranty processing
You maintain and update customer and order data in our CRM and in the ERP system SAP S/4HANA
Continuous improvement of internal processes is a matter of course for you

You have a completed commercial (business) apprenticeship and experience in customer-facing roles
You have a strong interest in IT or, ideally, an IT background
You present yourself with empathy and combine communication skills with a commercial understanding of products
You work in a structured, analytical, and independent way
You have strong communication and teamwork skills
You have excellent German and good English skills, both written and spoken

In the heart of Hamburg: central location with good transport links
Health matters to us: our company promotes employee health, supported by our company psychologist, subsidies for workplace glasses, and more
Personal growth: support for personal and professional development, e.g. the option to obtain the ITIL Foundation certification after a successful probation period
Free travel: subsidy for the Deutschlandticket and JobRad bike leasing
Secure future prospects: company pension contributions and working in a stable environment
Work–life balance: mobile work possible (after probation) one day per week
Fitness on site: on-site fitness studio with a personal trainer and yoga classes at Brandshofer Deich, plus sponsorship for participation in sporting events (e.g. HafenCity Run in Hamburg)
With a view of the Elbe: modern, well-equipped office building with height-adjustable desks at every workstation
Referral bonus: “Employees recruit employees” bonus for successful hires resulting from your recommendation, plus attractive discounts through our Corporate Benefits
Celebrating together: regular company events such as summer parties and Christmas celebrations
ONE DATAGROUP: a positive, respectful working atmosphere

Inside Sales – Commercial Administrative Specialist

Key skills