Senior Advisor, Communications and External Relations

Role Overview

• Lead the development and delivery of communications strategies and tactics in support EMCI business objectives.
• Act as the main point of contact for EMCI media; working in close consultation with business partners to support timely responses to requests for information from media.
• Generate and foster relationships with media and health care partners, helping to identify emerging opportunities and challenges that require proactive communication, including new opportunities for enhanced media profile.
• Maintain a big picture view of the organization, issues and/or topics of relevancy and knowledge of the media cycle to inform strategic thinking and advice about communications; supporting the generation of an ongoing news-cycle/regular earned media coverage.
• Daily monitoring of key regional and national news media to identify issues that may impact the operations and/or reputation of our group of companies.
• Develop and deliver effective communication strategies to support business initiatives and other operational announcements; creating relevant materials and liaising directly with internal and external business partners.
• Develop and deliver monthly report on media relations activities.
• Oversee writing and editing content for communications channels including (but not limited to) external and internal communications (key messages, news releases, speaking remarks, Q&As, social media, employee communications, etc.) and liaising directly with internal and external business partners to obtain relevant detail/input.
• Work collaboratively with Medavie and EMCI communications colleagues to manage brand and reputation, creating a steady stream of relevant content that is suitable for target audiences.
• Provide advice and support in counselling business partners on strategic communication strategies.
• Ensure external communication messages are consistent with internal messages and the communications strategies are complementary.
• Supports design and translation requirements for communications and partner relations needs, working with brand and translation teams.
• Provide support for issues and crisis communications, including on call coverage.

Requirements

• Minimum of 6-10 years of progressive experience in a strategic communications role and a postsecondary education in Communications or Public Relations field.
• Proven delivery of communications and media relations strategies in a fast-paced environment with tight timelines.
• Experience as a corporate/organizational spokesperson and extensive reputation/issue management experience.
• Demonstrated ability to advise senior leaders and create approaches that address business demands/needs.
• Ability to support highly confidential and sensitive subjects/issues in a professional manner.
• Team player with a focus on supporting colleagues, trying new approaches and delivering results.
• Exceptional written communication skills, including editing, proofreading and attention to detail.
• A storyteller with an ability to take complex information and distill into digestible, engaging, informative pieces for employees; ability to modify writing tone and voice.
• Solid time management skills, with the ability to balance multiple priorities and produce materials to meet tight deadlines.
• Strong interpersonal, project management and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment, across locations and operating companies; responds to requests quickly and professionally.
• A self-starter and problem-solver who works well independently and as part of a geographically dispersed, virtual team.
• Flexible to work outside of normal hours and open to occasional travel.
• Bilingualism (French and English) is considered an asset, but not required, for this position.

Benefits

• Our goal is to be a diverse workforce that is representative of the citizens we serve.
• We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills.
• We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities.