Senior Director – Admissions

Role Overview

• Support online campus efforts to effectively deliver quality customer service to prospective students.
• Assist Directors of Admissions in the process of hiring, training, and managing admissions staff.
• Follow all company, state, accreditor, and US DOE accreditation compliance regulations, processes, and policies.
• Provide tactical guidance, assistance, and leadership to ensure new student satisfaction during the admissions process.
• Ensure accuracy and timeliness of all paperwork and reports.
• Randomly audit enrollment files to ensure accountability/accuracy of documents.
• Collaboratively participate in employee performance evaluations and scheduled performance reviews.
• Ensures that objectives, goals, plans, budgets, policies, practices and actions produce desired Admissions results, consistent with the overall mission and strategic plan for the department.
• Develops and executes both short-term and long-term Admissions strategies in the department to ensure the Company’s growth and profitability objectives are met.
• Establishes and maintains an effective system of communication throughout the department.
• Ensure that policies and decisions are properly executed at all levels.
• Ensures that Director of Admissions carry out supervisory responsibilities which include the following: planning, assigning, and directing work of subordinates; appraising their performances; rewarding and disciplining associates; addressing complaints and resolving problems.
• Ensure that Directors of Admissions are properly trained to handle all responsibilities for their location.
• Ensures that morale of all Admissions personnel in the region is positive and provides for a viable organization in order to meet its commitments.
• Provides personal leadership that encourages associate productivity and responsiveness to the needs of the department.

Requirements

• Bachelor’s degree in business, marketing, or a related field preferred
• Minimum of 5 years’ experience successfully managing admissions teams
• Excellent people management skills with demonstrated ability to inspire and motivate employees
• Superior written and verbal communication skills
• Strong MS Word, Excel, PowerPoint, and Outlook skills
• Verifiable ability to work in fast-paced environment; willingness to have a flexible work and travel schedule
• Master’s degree in business, marketing, or a related field preferred (preferred)
• 8 years of management experience with career schools and admissions teams (preferred)

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities