Proactively soliciting and managing group/catering related opportunities for groups up to 74 room nights on peak
Handles incoming requests, manages the Sales process which includes Site inspections
Turns over the opportunity to the Event Management Team
Actively upsells each business opportunity to maximize revenue
Adheres to all Company, safety and departmental policies and procedures
Fosters teamwork and provides excellent guest service
Anticipates guest needs to exceed guest expectations
Builds brand loyalty by living the JW Marriott Core Values

High School Diploma or equivalent required; Bachelor’s Degree preferred
Hospitality Management degree beneficial
Excellent telephone sales skills
Excellent selling skills and understanding of sales processes
Knowledge of operations
Knowledge of Marriott lodging products, cultures and brand strategies
Knowledge of food trends, food and beverage and menu planning
Knowledge of contractual agreements and legal implications
Strong customer and relationship management skills
Effective decision-making skills
Good negotiation skills
Strong communication skills
Knowledge of overall hotel operations as they affect department
Ability to use standard software applications and hotel systems including SFA and Delphi

Sales Manager

Key skills