Support the next stage of our documentation evolution, with a focus on coordination, online‐first publishing, and scalable single‐source content practices.
Oversee the creation and publication of mobile web documentation and optimized print literature for pros, homeowners, and sales.
Supervise the creation of user, installation, maintenance, and troubleshooting content for home comfort, safety, security, and automation products.
Work with project teams to define their content strategy and scope.
Balance schedules and project goals within the content team and across global product teams.
Orchestrate the literature team to create a unified content experience that transforms new customers into superusers.

10+ years of working experience as a technical writer or content developer in technical documentation, publications, or related field.
3+ years of team leadership experience.
Excellent technical writing and editing skills.
Proficient project management skills.
Experience with single-source multi-channel authoring and publishing platforms for creating web, print, and help content.

Documentation Supervisor – Technical Writing

Key skills