Career Outcomes Manager

Role Overview

• The Career Outcomes Manager is responsible for stewarding the story of how BYU-Pathway students move from education into employment, and for helping the organization understand what those outcomes mean.
• This role focuses on explaining what is happening in student employment outcomes, why those patterns exist, and how Career Development leaders communicate progress, challenges, and impact with clarity and confidence.
• The Career Outcomes Manager integrates quantitative employment data with qualitative student stories and employer perspectives to surface meaningful patterns, successes, and areas of concern.
• When outcomes do not align with expectations, this role leads deeper investigation to understand root causes and contributing factors rather than stopping at surface-level metrics.
• This position translates outcomes into clear narratives, evidence, and learning that can be shared with internal stakeholders and ecclesiastical leaders.
• The Career Outcomes Manager helps ensure that Career Development decisions, messaging, and strategy are grounded in honest evidence, lived student experience, and a clear understanding of the employment landscape.

Requirements

• Bachelor’s degree required in a relevant field such as social sciences, education, economics, public policy, business, analytics, or a related discipline.
• Advanced degree preferred in a field related to research, evaluation, education, workforce development, or policy.
• Minimum of three years of professional experience in roles involving research, evaluation, analysis, program learning, or strategic decision support.
• Experience working with education, employment, workforce, or program outcomes strongly preferred.
• Ability to work confidently with employment outcome data, including job types, wages, and progression over time.
• Experience interpreting quantitative data to identify patterns, gaps, and areas requiring deeper investigation.
• Comfort explaining what data does and does not show, including limitations and uncertainty.
• Skill in collecting and synthesizing qualitative information such as interviews, surveys, written narratives, or case studies.
• Ability to identify themes and patterns across individual experiences rather than relying on anecdotes.
• Judgment to surface both positive and challenging findings in a balanced and responsible way.
• Strong ability to connect quantitative outcomes with qualitative context to explain what is happening and why.
• Experience translating evidence into clear narratives that resonate with non-technical audiences.
• Ability to develop stories and examples that accurately reflect underlying data and lived experience.
• Strong curiosity and critical thinking skills, with a focus on root-cause analysis rather than surface-level reporting.
• Ability to ask good questions, test assumptions, and pursue clarity when results are unexpected.
• Comfort working with ambiguity and incomplete information.
• Strong written and verbal communication skills.
• Ability to adapt messaging for leadership, operational teams, and ecclesiastical audiences.
• Experience partnering with leaders and colleagues to inform decisions, shape understanding, and support alignment.
• Demonstrated judgment in handling sensitive student and employment information.
• Understanding of confidentiality, consent, and ethical use of data in education and workforce contexts.
• Willingness to learn new tools, methods, and domains as Career Development evolves.
• Ability to adjust approach as questions, priorities, and organizational needs change.

Benefits

• Cover Letter
• Resume