Establish and maintain trusted partner relationships by becoming part of their senior management team/director’s council.
Understand the partner’s needs and advise, influence and develop strategies to leverage technology for partner's benefit.
Frequently communicate with other executive management, portfolio leaders, stakeholders, and technology teams to articulate portfolio vision and roadmap.
Leverage portfolio roadmap to get buy-in from key partner and ICS stakeholders to set and achieve portfolio and solution/initiative goals.
Execute portfolio and project plans and ensure business requirements are defined at proper level to successfully create and maintain the portfolio’s suite of solutions.
Ensure IT risks are identified and properly managed.
Develop and share best practices and ensure Solutions Managers execute projects and operations within forecasts and budgets.
Anticipate and identify problems early via regular review of budget, spend rates, labor usage and performance against objectives.
Set Service Level Agreements and meet performance objectives.
Successfully produce measurable business value.
Promote and support portfolio, division, and department strategies and goals by collaborating cross-portfolio and cross-team.
Demonstrate leadership and create a high performing workforce.
Requirements
Bachelor's degree or equivalent experience in related field.
10 years combined senior level management responsibility within a technology organization including five years managing large successful tech rollout projects for a large organization.
Demonstrated success building, deploying, and operating enterprise-class solutions.
Strong IT product and operational experience, including budgeting, resource management, and metrics.
Exceptional customer focus on customer service.
Excellent written and verbal communication skills with experience presenting to technical and non-technical audiences at an executive level.
High level of professionalism with strong interpersonal, conflict resolution and problem-solving skills.
Experience with cost analysis, budgeting, performance management and metrics.